Terms of use

Last updated 14 November 2026

These terms are the agreement between you and Arthurs Lab Ltd (“we”) for using the Hatful app. By using Hatful you agree to them.

What Hatful does

Hatful helps a group draw names for a gift exchange. It tells each person who they are buying for and keeps that from everyone else. We don’t buy, sell or deliver gifts, and we aren’t responsible for what people give or whether they take part.

Your account

• You need to be 13 or older to have an account.
• You sign in with a code sent to your email address, so keep that inbox secure.
• You can delete your account at any time in the app. How to delete your account.

Using it fairly

Please don’t use Hatful to harass or mislead anyone, to send spam, to add people who haven’t agreed to take part, or to try to break or get around the app’s privacy. If you organize a group, only add people you know and who expect to be included. We may suspend or close an account that breaks these terms.

Cost

Hatful is free for groups of up to 20 people. If we introduce paid extras, they will be optional and clearly priced before you buy.

Your content

Names, gift ideas and messages you write stay yours. You give us permission to store and show them to the people in your groups, which is how the app works.

Availability and changes

We work to keep Hatful running but can’t promise it will always be available or free of mistakes. We may change or withdraw features. If we change these terms we will update this page, and tell you in the app if the change is significant.

Our responsibility to you

We provide Hatful with reasonable care and skill. We aren’t liable for losses we couldn’t reasonably have foreseen, for losses caused by things outside our control, or for any business losses. Nothing in these terms limits liability that can’t legally be limited, or your rights as a consumer.

Law

These terms are governed by the law of England and Wales. If you live elsewhere in the UK, you can also bring a claim in your local courts.

Contact

Arthurs Lab Ltd
Email: support@thehatful.com